Email that stays
on the job.
Two-way threads attach to customers, quotes, and orders — so your team stops hunting through personal inboxes.
Message in, context attached, reply from Riverr.
Mail lands in Riverr
Inbound email routes into a shared inbox your whole team can work.
Threads attach to work
Messages link to the right customer, quote, or order automatically.
Reply with context
See the job, balance, and history while you write back.
Hand off cleanly
The next teammate picks up the same thread — no forward chains.
A shop inbox — not another personal email pile.
Stay in the thread
- Two-way inbox with email-backed threads
- Messages attached to quotes and orders
- Custom inbound domains for branded replies
- Shared team access instead of personal inboxes
Context that sticks
- Open the customer profile without leaving the thread
- See related jobs, deposits, and status while you reply
- Works with CRM opportunities for follow-ups
- History that survives staff changes
Questions, answered.
Is this my Gmail?
No — it's a Riverr inbox built for shop work. Threads attach to customers and jobs so nothing lives only in someone's personal email.
Can we use our own domain?
Yes — custom inbound domains are supported for threaded replies.
Does the whole team see the same threads?
Yes — it's a shared inbox so handoffs don't mean forwarding chains.
How does this relate to CRM?
Inbox is the conversation layer. CRM holds profiles, balances, and opportunities — they share the same customers.
Stop hunting through personal inboxes.
Free to start. Cancel anytime.