task
Enroll a seller's product
Last updated August 20, 2026
Stock types: Seller-sent and seller pre-printed. Enrollment is you agreeing to hold a specific product. Nothing sits on a shelf yet.
A seller cannot announce a shipment, and you cannot place a stock order against their account, until the product is enrolled.
Where
3PL → Enrollment
Sellers request from their portal: Inventory → Enrollment (they only see this when your warehouse program is on).
What you are saying yes to
Enrollment is yes or no. There is no per-product unit cap.
Optional per-seller limits and the facility occupancy check live elsewhere — Capacity. Approving does not reserve bins. Capacity is checked when they announce a shipment.
Approve or decline
- Open 3PL → Enrollment.
- Requests are grouped by seller.
- Approve or Decline (decline asks for a reason). Use Approve selected for a batch.
Approved products appear on 3PL → Retail stock at zero. That is normal. The box has not landed.
Why a seller cannot request yet
Weight and dimensions are always required (shipping). Barcode is required only if you turned on Require a barcode to enroll seller-owned products under Settings → Inventory → Warehouse program. If that switch is off, they need a photo instead so your dock can confirm the item by hand.
States
Requested (waiting on you) → Enrolled (you said yes, shelf is still empty) → Stocked (after receive or a seller stock order + putaway).
Enrolled is not stocked. Ignored on an order line is a different thing — that is an order-line action, not a product state.
