Riverr

troubleshooting

Fix-it: stuck batch, mixed slot, missing dimensions

Last updated August 20, 2026

Short answers. The type of stock still has to match What lives in the warehouse.

Batch blocked: blank consume failed / short

The slot quantity is wrong or the blank was never put away. Fix the house-blank quantity on the slot (or finish putaway), then rebatch. Seller stock and house retail cannot be consumed as blanks — if the job is trying to print a seller-owned SKU, that path does not exist.

Cannot put away

The slot already holds another seller, or house vs seller is mixed. Pick an empty slot or one that already belongs to this owner.

Seller cannot enroll

Add weight and dimensions. Add a barcode only if you turned scanning on under Warehouse program; otherwise they need a photo.

Inbound blocked

The building is at the occupancy block. See Capacity. Approving more enrollments will not free space.

Open variance

Your count already posted. Close or follow up from 3PL → Receiving → VariancesResolve an intake variance.

Unattributed or mixed stock on a slot

Do not add more there. Move or attribute first.

Looking for Hold as stock

That batch-menu action is gone. Print-to-shelf is a Stock order on the manual order page, with owner House or Seller.

Seller wants to place their own stock order

Not available yet. You place it against their account after enrollment.

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